To schedule a pickup please click here. One of our representatives will get in touch with you shortly to confirm all details.
We offer commercial pickup service for our furniture donors at competitive market rates.
A team of professional movers will travel to your home to pick up furniture and/or household goods that you will be donating. The pickup fee varies based on the number of items to be donated and the traveling distance and will be provided when you book your pickup appointment.
Our commercial pickup & delivery service is called Furniture Link which operates as a social purpose enterprise and employs, among others, people who receive Ontario Disability Support Program (ODSP) benefits and others with limited employment opportunities.
Service you may expect
If we come to pick up your furniture, we will send a truck with a driver and helper, who will remove the items from your home. It is not necessary for you to bring the items to the curb. If shelving is disassembled, Furniture Bank will not accept it.
We are unable to take items if:
1. Furniture is torn, and is not gently used .
2. Mattress is stained or bed frames are not taped together with all pieces attached. Please list the size of bed.
3. Items are large entertainment units, major appliances, exercise equipment and TV’s with a screen bigger than 37”.
4. Smaller items are not boxed or bagged and labeled.
5. Clothing is donated.
Please be courteous and understand that:
Furniture Bank, as most nonprofits, is not equipped to clean dirty upholstery or repair broken furniture or household items. Please only donate items that are usable but most importantly gently used.
We mail the receipt
Furniture Bank will issue an in-kind receipt at the donated value that will be mailed to you within 90 days from the pickup day. For example, if the sofa that is donated is valued at $100.00, you will receive a charitable tax receipt for $100.00.
We reserve the right to refuse furniture at the time of pickup if it does not meet inspection.