Furniture Bank supports diversity, and we serve clients with wide-ranging needs and diverse identities. We encourage our clients to share any special needs or concerns at their initial meeting. Plans are developed in partnership with our clients which helps to ensure we are building upon each person’s strengths and needs. This also includes our client’s and their family’s language and communication needs. If we do not have staff who are able to meet language or cultural needs, we bring in outside resources.

Our central location is at 25 Connell Court Unit 1, Etobicoke in the Lakeshore/Mimico area of Etobicoke. It’s conveniently located in Toronto, easily accessible by public transit, and wheelchair accessible with assistance.

Download our Accessible Customer Service Policy.

Download our Multi-Year Accessibility Plan.