Video Library

our customers' words

In our Customers’ Words

We’d like to start off by saying how very grateful we are for our outstanding customers! At the end of the day, our customers are the ones who make it

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Will we come into your home

Will we come into your home?

Yes, we offer an in-home furniture removal service. https://youtu.be/edT42_m5J8k While the COVID-19 masks mandate is being lifted in Ontario in most settings, we are still going to ask you if

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What do we do with your donations

What do we do with your furniture donations?

Furniture Bank supports marginalized and displaced families and individuals experiencing furniture poverty. Our clients are: women and children leaving shelters, people transitioning out of homelessness, immigrants, and refugees to Canada.

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How does the tax receipt work?

How does the tax receipt work?

One of the many benefits of donating to Furniture Bank is receiving a tax receipt for your donation. Come tax time, you can claim the charitable receipt as a donation

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What we accept

What type of furniture do we accept?

The answer is quite simple: gently used items that we consider essential when furnishing a home. Imagine moving into a new apartment; cold floors, bare walls, an empty kitchen. You

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Why do we charge for the pickup service?

Why do we charge?

Why our pickup service is not free of charge A lot of times people wonder: “You’re a charity, why are you charging me?” Good question. The simple answer is: We

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