The Development Coordinator position is accountable for the administration and coordination of a high-volume donor portfolio comprised of corporate, foundation and individual donors and funders.
The Development Coordinator will be accountable for portfolio management, cultivation, applications and stewardship and have opportunities to be involved in a variety of development and fundraising activities, from prospecting through to reporting, under the leadership of the Furniture Bank’s VP of Philanthropy.
Primary Duties & Responsibilities
The Development Coordinator will perform all the following duties:
- Oversee and maintain grant-management systems, ensuring that all deadlines and requirements are met. Coordinate applications and reports, including collating required information, writing first drafts, editing final drafts, preparing attachments and submitting all necessary information.
- Maintain the data integrity of Furniture Bank’s supporter Salesforce database ensuring that all records and administration of the fundraising and development portfolio are well managed.
- Create individual donor reports, including a yearly comprehensive analysis of donor trends using Salesforce.
- Track and compile data related to funding streams using Salesforce and Excel. Improve systems for tracking donations and donor information to ensure an integrated picture for Furniture Bank.
- Collaborate with marketing department on donor communication including newsletters, emails and mailings ensuring in-kind donors are stewarded towards becoming a financial donor as well.
- Research new potential funding sources to expand Furniture Bank’s many initiatives.
- Support the acquisition, growth and retention of donors to generate revenue. Coordinate and implement an efficient and effective stewardship delivery including tax receipts, acknowledgments and reports.
- Be accountable for overall Furniture Bank donor data quality as it is entered into Salesforce.
- Present alongside staff at community events as needed.
- Supervise mailings and other direct communications.
- Other fundraising related tasks as directed.
- A certificate in Fundraising Management is considered an asset
- Minimum of 3 years experience in fundraising, administration, or related fields in complex organizations, social enterprise, non-profit or start-ups;
- Familiar with standard concepts, practices, and procedures within fundraising field.
Knowledge, Skills & Abilities
- Strong confidence with Salesforce or other CRM Databases
- High-energy and positivity; characterized as a “go-getter” – see our values please!
- Exceptional communication skills – written and verbal
- Strong analysis and problem solving skills
- Strong organization skills / ability to handle multiple deadlines (and meet them!)
- Work independently and be self-motivated at times, and collaborate with other teams at other times.
- Exhibits strong attention to detail, ability to analyze information and is results driven.
- Be an exceptional team player who contributes to the organizational culture and values;
- Knowledge of current and emerging fundraising trends
- Excellent account management skills
- Proficiency in the use of Computers
- Being known as a little “Nerdy” is an asset!
- Excellent database skills – it is all about Salesforce and Non Profit Success Pack.
- Real Proficiency in Microsoft Word, Excel, PowerPoint, Publisher, etc.
- Cloud-based computing (Google Apps, Project Management, Salesforce, etc.)
- Experience with Salesforce is an major asset.
The selected Candidate will clearly demonstrate all of Furniture Bank’s Values:
- Integrity – the quality of being honest and acting according to Furniture Bank values and behaviours; the state of being whole and undivided
- Empathy – the ability to understand and share the feelings of another at Furniture Bank
- Resilience – the capacity to recover quickly from setbacks and difficulties at Furniture Bank
- Collaboration – the act of working with others to produce or create something great at Furniture Bank
- Change Agent – a person who acts as a catalyst for change, who stimulates, facilitates or coordinates mission driven change within and outside of Furniture Bank.
The Development Coordinator will work in an office and warehouse environment at 25 Connell Court, as well as working some irregular hours and travelling to offsite meetings and fundraising events.