IKEA and furniture Bank thank you!

I contacted the Furniture Bank about a pick up of items I wanted to donate. They were incredibly quick in getting back to me and friendly and helpful when I contacted them to book the pickup and in responding to my follow up questions.

The movers showed up as scheduled- calling ahead of time, they were friendly and professional and fast! It was a great experience and it felt so good knowing I was making a small difference in someone’s life.

We had some older but still in good condition arm chairs and didn't know what to do with them. So thrilled that we could donate them to the furniture bank. The process was easy and they picked them up quickly! Nicely done.

I used Furniture Bank for the first time this week. This is probably one of the most amazing organizations that exists. Truly helping those in need DIRECTLY. The movers that came today - Stephen and his buddy were super efficient and kind. The whole process was extremely smooth. I am so grateful for this company.

I got a new mattress - didn’t have a use for my old one that was in great condition.
I started asking around and researching for what to do with a perfectly good, used mattress as I did not want to throw it on the curb and I also did not have my own means of transporting it anywhere.
Furniture bank was suggested by a family member.
The process is easy: start on their website by filling in a request form, you shortly there after receive an automated email with case number and you simply call them once you want to move forward with your donation.
I was able to get a very early pick up time slot (talking 2 days later) as I understood it could take anywhere from 1-2 weeks for anyone to come pick up your donations. So that was GREAT.
Person on the phone was friendly and explained the process clearly. Got a follow up email after with more details. Indicated I would get a message and call from the delivery driver the day of - which I did. Within the time block confirmed to me.
The driver and an extra hand came by and were efficient and friendly.
You receive a tax receipt within 1-2 days at least that’s officially in the final email - regardless plenty of communication and smooth/simple experience. I will end up paying $150 and I think that’s more than fair.
Glad I am not creating waste and potentially helping someone in need.
Highly recommend.

I used the online request form and someone from the furniture back called me to book a drop off appointment. The date was about a month away which was fine but may be difficult if you have a specific date in mind. The location was easy to find and drop off was in the back. After I unloaded the dining chairs I was donating, one of the staff confirmed my drop off and I was done in less than 5 minutes.

Rather than being haggled on Facebook marketplace for our used furniture, this is a great option to help those in need.

Tip: Plan ahead and give yourself at least a month to book an appointment. That way if you are renting a truck, you make the most of the day.

Everyone at Furniture Bank was very easy to work with. The web site was easy to use, and scheduling was simple. And they offered to make repairs to a few items that needed it. The guys in the truck called me to let me know when they would arrive, and they were great. The tax receipt was generous, and it feels good to help pay for these services and to provide items to needy families.