Is this you?
Do you wake up in the morning wanting to make a difference in your community? Would helping thousands of women and children escaping violence, refugees, at-risk youth and the homeless to rebuild their lives represent a cause you care about?
Are you passionate about people and creating a work environment that is inspiring, productive and fun? Would your peers describe you as humble and hardworking, entrepreneurially minded and smart? A catalyst for change who values resilience and collaboration?
Are you a leader who really gets the importance of organizational culture? Who is deeply committed to the value of integrity and skilled at facilitating dialog across all levels of an organization? Who is comfortable operating at both the inter-personal and systems levels?
Are you prepared to join a rocket ship of social innovation?
If so, please read on.
What is Furniture Bank?
Furniture Bank is a registered charity and social enterprise that has existed since 1998. With close to 50 full time employees, its mission is to transfer gently used furniture and household goods donated by individuals or corporations to people in need from a variety of personal circumstances. In most instances clients of Furniture Bank are transitioning out of homelessness or displacement and have nothing as they move to re-establish their lives in new housing. Furniture Bank helps make their new house a home.
It is an exciting time for Furniture Bank as it continues to grow and expand its programs and services in the GTA community. In 2016 alone Furniture Bank helped over 5,000 families. Furniture Bank works with shelters and agencies serving women and children leaving abusive situations, refugee families seeking safety and youth at risk as well as the homeless. Refer to this link for a listing of partner agencies: http://www.furniturebank.org/programs-services/partner-agencies/#toggle-id-1
Furniture Bank also is a part of the solution to the root causes of solid waste in the Greater Toronto Area. By transferring items from donor to client, they help to divert these materials from landfills.
Furniture Bank is unusual in that more than 50% of its funding comes from earned income through its various social enterprises, with the balance coming from grants, fundraising and events.
The Grants revenue is a combination of government, corporate and sources like United Way’s Toronto Enterprise Fund and Youth Success Strategy. Operating revenue is derived from charges to customers for furniture removal and nominal delivery charges to recipients for next day home delivery of donated home furnishings. The Fundraising & Events revenue has been derived primarily from foundation donors and a very successful annual event called ‘The Chair Affair’. This event involves local artists who donate their time and effort to transform chairs from the warehouse into incredible works of art which are auctioned for the cause.
Furniture Bank Brand Values are:
- CHANGE AGENT: To act as a catalyst for change; to stimulate, facilitate and coordinate mission-driven change
- COLLABORATION: The act of working with others to produce or create something great
- RESILIENCE: The capacity to recover quickly from setbacks and difficulties
- EMPATHY: The ability to understand and share the feelings of another
- INTEGRITY: The quality of being honest; of being whole and undivided
Furniture Bank’s People & Culture Director will play a crucial role in the development and management of the employee experience, as well as being accountable for all aspects of Human Resources as Furniture Bank scales in size and impact.
Reporting to the Executive Director, the People & Culture Director will work alongside the program delivery teams and will continuously work to develop a positive and productive work environment for Furniture Bank’s 46-and-growing employees. Accountabilities will include: employee relations, recruitment/selection, onboarding, and employee development.
The successful candidate will have a depth of knowledge and skill in leading learning and development practices, processes, systems and programs – a proficiency that is complemented by an ability to articulate the organization’s vision. S/he will be experienced in adult learning, and learning styles, facilitation skills, team dynamics and the ability to evaluate training, all of which, may or may not, yield a CSR (Corporate Social Responsibility) policy.
Possessing a level of enthusiasm that is infectious, the successful candidate goes the extra mile to exceed expectations. S/he has fun, and makes work fun for others, is an exceptional communicator, and is adept at building relationships and in promoting teamwork from the entry-level to the boardroom.
The People & Culture Director will perform all the following duties:
- Acts as a single point of the contact for the employees of Furniture Bank on all Human Resources, onboarding and talent management needs
- Coordinates Legup tracking and reporting
- Proactively supports the delivery of HR Processes, including Payroll & Benefits
- Manages complex and difficult HR Projects cross-functionally
- Manages TinyPulse and other feedback systems to generate key insights for leadership review
- Actively identifies gaps, proposes and implement changes necessary to cover risks
- Scouts for and recruits key talents for the organization
- Champions the organization’s Social Hire program “Legup”
- Facilitates the management team to bring best solutions for employees
- Acts as the performance improvement driver and provokes positive changes in the people management
- Designs succession plans for key talents and key job positions
- Challenges the organizational structure where appropriate and proposes changes
Our Ideal Candidate will possess/be:
- A University degree
- Human Resources degree/designation is considered an asset
- A minimum of 5 years of Human Resource/People management experience with progressive responsibilities
- Familiarity with Organizational Development and Culture models and frameworks
- Understanding of warehouse management or fleet management is considered an asset
- Experience working in a non-profit (or fundraising) environment is considered an asset
- Exceptional writing skills
- Strong presentation skills
- Strong ability to work with others and to build and manage relationships
- Cloud-based computing (Google Apps, Project Management, and Analysis Tools)
- Word processing & desktop publishing (i.e. Word, PowerPoint, Adobe Suite)
If you are someone who is looking for an outstanding challenge, working with a great team for a very important, yet largely unknown, cause then what are you waiting for? Apply now! Please include a cover letter along with your resume addressed to Lindsay Preston.
If you are someone who is looking for an outstanding challenge, working with a great team for a very important, yet largely unknown, cause then what are you waiting for? Please include a cover letter along with your resume addressed to: