HOW IT WORKS
Your furniture helps make a house a home for thousands of families in need
With Furniture Bank, your furniture can be redistributed to families we serve within 72 hours.
Customers like you hire us for socially and environmentally responsible furniture removal. Request a pick-up, starting at $160, and receive a charitable tax receipt for the value of your items.
Families in need are referred to us, and our volunteers prepare the furniture items they will need to make new housing into a home.
You help reduce furniture poverty and benefit the environment by giving unwanted furniture a second chance. Our team will ensure you receive your charitable tax receipt for your contribution.
COVID-19 Protocols: Upcycle your furniture safely
Due to COVID-19, we’ve adapted our services and Canada’s most socially responsible furniture removal service is now also socially distant.
Our professional staff ensures your furniture items can be collected and delivered safely to the thousands of families who still need a furnished home during this crisis through the Furniture Bank process.
How does a Distanced Furniture Pickup work?
Due to COVID-19, we’ve adapted our services and Canada’s most socially responsible furniture removal service is now also socially distant. Our professional staff ensures your furniture items can be collected and delivered safely to the thousands of families who still need a furnished home during this crisis through the Furniture Bank process.
1. Decide to help a family in need
Decluttering? Moving? Give your furniture, boxes of housewares, and other items a new lease on life by working with Furniture Bank.
2. Request your pick-up and make payment over the phone
Our professional team will provide you a competitive estimate once you fill out our booking form.
To keep the process contact-free, we handle payment upfront. 100% of the funds go directly to our charity operations and you will receive a tax receipt for the value of your furniture items.
3. Prepare your furniture for pick-up
Leave your furniture for contactless pickup in a garage, on your porch, in the driveway, or in the loading area of your building. We will maintain six feet of distance at all times and will not enter your home. Please label items for "FURNITURE BANK."
4. We pick up your furniture
We provide email and text notices of our arrival times and you provide access to our team if needed. Our team is trained to follow proper distancing and safety protocols and will notify you when we’re done and departing.
5. Furniture returns to Furniture Bank
Your furniture will be returned to Furniture Bank where all items are inspected for regifting or repair needs.
Items are inventoried and ready to help give families in need an opportunity to make their house a home.
6. If needed, we repair at the workshop
At our workshop, and with our social enterprise Leg Up Program, we repair, refurbish, and recycle items that need our help before going to families in need
7. Community requests for furniture and homing kits assembled
As community agencies secure shelter and empty housing, they make requests to Furniture Bank. Staff and volunteers curate from community donations to find the best home solution we can and prepare for shipping. From empty housing to a home through furnishings!
8. You changed a life - and made a house a home
When you send items to Furniture Bank, you make a huge difference for people in need. Basic needs including furniture, housewares, and other necessities of life help families move past simply 'sheltering' and towards building a successful home - one that provides safety and inspires potential.