Latest COVID Updates

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We have been getting a lot of calls recently (thank you!), and a question a lot of you are asking is: Are we still operating? The short answer is YES – with some restrictions.

We are happy to say we are still offering in-home removal! And we offer a distanced removal too. Not sure what these 2 types of pickups entail?

First and foremost, we will ask you the following questions before scheduling your removal. If you answer YES to any of these questions, we will ask that you not proceed with scheduling a removal at this time. We appreciate your understanding.

Secondly, you’ll need to decide what type of service you require. Can’t lift the items yourself? Then in-home removal is your best bet for a worry-free pickup. Are your items already in the garage? Then distanced removal it is! We’ve highlighted our current policies below for both types of removal. Take a quick look- so you’re in the know before you book your furniture removal!


Furniture Bank offers in-home service for residential homes, buildings, and places of business. At this time, we do not offer an in-home removal service for long-term care homes, retirement residences, or senior independent residences.


We offer a distanced removal to ensure maximum safety for all involved! This means having your items in an accessible area such as a garage, driveway, front porch, or a loading bay of a building. At this time, we only offer a distanced removal service for long-term care homes, retirement residences, or independent senior living residences. The items must be brought to a loading bay of the residence for removal.

Furniture Removal checklist:

Let us help you clear some space by removing your gently loved, unwanted furniture. Prepare your inventory, fill out the form and we will get back with a quote within one business day!

More to explore:

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Three mains pillars of Furniture Bank are: Ending furniture poverty (since 1998!). Read more on who we support HERE Supporting circular economy